Skip to content

← Back

Hero illustration for chapter 09, New Operating Model: Humans + Agents

Operating Model

New Operating Model: Humans + Agents

How teams can increase ambition and leverage by redesigning roles around intent and accountability.

Why this chapter matters

The goal is not smaller ambition with fewer people. The opportunity is higher-leverage engineering where humans focus on decisions, constraints, and outcomes.

Key points for your team

This chapter reframes the organizational question from replacement to leverage. High-performing teams use AI to increase scope and quality of what they can responsibly deliver, not just to cut implementation time.

The practical conference takeaway is role clarity: teams need people who can define intent, shape constraints, and review integrated outcomes, not only produce diffs quickly.

What to review with your team

For team discussion, use this chapter to connect Wrong race: cut headcount, Right race: expand ambition, New roles: specifier, context curator, reviewer of intent, and Less typing, more judgment with your current delivery loop.

In the session context, A colleague told me recently, these are dark times to be developers. Small companies will cut three engineers and keep the two who can talk to the business and code faster with AI. I disagree, strongly. Use that framing to align engineering, platform, and governance stakeholders on concrete next steps.

Put this into practice

Redefine role expectations to include specification, context curation, and review of intent, not only implementation throughput.