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Hero illustration for chapter 17, Governance

Leadership

Governance

How to do AI governance without becoming the team everyone routes around.

The two failure modes

Most AI governance programs fail in one of two ways:

  1. Too heavy. Every feature requires a long, heavy review. Teams route around you. Shadow AI flourishes.
  2. Too light. Anyone can ship anything. Eventually something embarrassing happens. The pendulum swings to (1).

The goal is the middle: light-touch, high-trust, well-instrumented.

A starter governance model

  • A short standard. Two pages, not eighty. Plain English.
  • A tiered risk model. Low / Medium / High based on blast radius, data sensitivity, and reversibility. The tier determines the rigor.
  • A self-serve checklist for Low and Medium. A real review for High.
  • A central inventory. You can't govern what you can't see. Every AI feature, with an owner, a tier, and a link to its evals.
  • A no-blame reporting channel for AI incidents and near-misses. Treat it like security.

Make the right thing the easy thing

The most successful governance teams don't gate, they enable. They ship:

  • A blessed prompt library.
  • A blessed eval harness.
  • A blessed agent framework with safety defaults on.
  • A template repo that has all of the above wired up.

When the paved road is the safest road, governance is just "use the paved road."