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Hero illustration for chapter 01, The Agenda

Opening

The Agenda

A roadmap through trust, oversight, governance and the three waves of AI that brought us here.

What we'll cover

  1. Rule Zero, the non-negotiable that sits above every other decision.
  2. The Right Way, what Microsoft's Responsible AI Standard actually asks of us.
  3. Trust as UX, designing for confidence, not just correctness.
  4. Human in the loop, patterns that work, and theatre that doesn't.
  5. Principles, explainability, reliability, inclusivity, the engineering translation.
  6. Real-world stories, lessons from the field.
  7. The three waves, autocomplete, chat, agents.
  8. Governance and empathy, leading teams through the change.
  9. Take action, five things to do on Monday.

How to read this

Each chapter is short on purpose. You should be able to skim the whole thing in a coffee break, or sink into one chapter for a team discussion. There are no slides hidden from you, this site is the talk.